If you're thinking about setting up a new business, we can help you negotiate the apparent maze of consumer laws which may affect you. Our officers are here to help you understand the requirements of the law - not just to see that the law is observed. So - what help can we offer you?
We have a wide range of jargon-free guidance notes for businesses, covering subjects such as credit, counterfeit goods, cars, doorstep selling, second-hand goods, upholstered furniture, pricing, weights and measures, trade descriptions, etc. You can order them from the list on this website, go to guidance notes and leaflets.
We also have an on-call advice rota from 9-5 Monday to Friday - telephone 523737 - where you can speak to one of our officers about your new business.
Although the officer may not be able to answer all questions you may have, they have access to officers with specialised knowledge of various areas who will be able to answer your queries.
You may wish to arrange an appointment to come into the office to see an officer or make arrangements for an officer to visit your premises at a convenient time. Remember we are here to help.
Getting it right first time together we can reduce the cost of compliance and prevent you making unnecessary mistakes.